Job Specifications
Milwaukee, WI
$47,000 - $62,000 PA
a day ago
Full Time
Entry Level
Last Jobs You Viewed
Program Support Assistant
The employee serves as a Program Support Assistant in the Support Services Division (SSD) of the Regional Office (RO). The incumbent's primary duty is to actively assist the supervisors and management of the Support Services Division (SSD) in performing administrative work. Based on a sound knowledge of the organization and programs under the SSD's span of control, the incumbent independently resolves problems associated with the administrative and operational functions of the SSD.
Specific duties include: Preparing, assembling, and correlating information in connection with surveys and one-time reports required by Central Office, the Area Office, the Regional Office (RO), or Division management regarding administrative support functions from other divisions and outside sources of data. Processing incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communications. Reviewing and analyzing these materials, determines action necessary, researches and assembles background information, and refers said materials to the appropriate section when necessary. Editing documents, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard for form letters and replies to inquiries. Liaising with the customer and identifies requirements for equipment purchase, lease, trade-in, excess, move to another location, warranty periods, etc. and then passes those requirements on to the appropriate Administrative Section staff for action. Work Schedule: Monday - Friday 7:30AM - 4:00PM Compressed/Flexible: N/A Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant; PD37329A Financial Disclosure Report: Not required
Requirements
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/29/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-06 position you must have served 52 weeks at the GS-05 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-06 (or higher) and the promotion potential of your current position must be at least None. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-06 Grade Level: Specialized Experience: (1) Maintains controls of and prepares designated reports (2) Maintains control over priority mail, (3) Assists in the management of the unit mail management system to include diagnoses of equipment malfunctions, operating problems, and performs corrective adjustments; (4) Ensures adequate supplies are maintained within the division to support continuous RO operations; (5) Analyzes supply levels on a recurring basis to determine the rate of utilization, and advises the Support Services Specialist when supply orders are required; AND (6) Provides guidance and assistance on procedures, report requirements, deadlines, and related matters to assure compliance with Support Services policies. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work requires some physical exertion such as extended periods of standing, frequent bending, reaching or similar activities necessary to set up, operate, adjust and monitor operation of the equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.